SPARTZY Lifestyle Brands Ltd. and it’s Indian retail affiliates Ascendere Athletica Private Limited (collectively, “Spartzy”) sells its products through . SPARTZY ("Spartzy", "we", "us") website(s) (our "Site" or "Sites") and related services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our Sites. Please read the terms and conditions carefully before using the Site or placing any orders. We recommend you should keep a copy of the terms and conditions for future reference.


In particular, we wish to draw your attention to our policies relating to the terms of purchase (i.e.., Eligibility to Purchase) within the terms and conditions and our Privacy Policy. If you are under 16 you should always ask your parent or guardian for permission before providing any personal information to anyone online and you must let your parent or guardian know about Spartzy's Privacy Policy before you register to use this Site or any of this Site's services. We reserve the right to only accept orders from those over 18 however. No part of our website is targeted to attract anyone under 13. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.


We may modify the terms and conditions and the privacy policy from time to time. If you do not agree to the terms and conditions, or any subsequent changes, then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.



To use some of the services or features made available to you on this Site you will need to register. When you register, you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately using the relevant contact us section of the website. We may also change registration requirements from time to time.


The account password you provide should be kept secure, and you must notify Spartzy immediately of any breach of security or unauthorized use of your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are accessing and using the Website on someone else's behalf, you represent that you have the authority to bind that person as a principal to all the TAC provided herein, and you agree to accept liability for harm caused by any wrongful use of the Website resulting from such access or use. We reserve the right to refuse service, terminate accounts, remove or edit content, for any reason, in our sole discretion without prior notice.


Please refer to our Privacy Policy for information about how we use your data



In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.


The Site is available only to individuals and others who meet the SPARTZY terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to SPARTZY, whose applications are acceptable to SPARTZY and who have authorized SPARTZY to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. SPARTZY reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.


By making an offer to purchase merchandise you expressly authorize us to perform credit checks and where SPARTZY feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorise individual purchase transactions.


Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information, as further described in the Privacy Policy.


Spartzy India website -  processes all payments through CC Avenue, PayPal and other payment services providers, and all credit card details are maintained on their respective system's servers.  and SPARTZY India do not maintain any credit card details being used by you on file. For more information on CC Avenue, please refer to https://www.ccavenue.com/buyers.jsp and respectively.


Please refer to our Privacy Policy for further information about how we use your data.



All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.


SPARTZY offers products for sale that are in stock and available for dispatch from our distribution centre. Occasionally however, we may be waiting for shipments from our factories. If this is the case than we shall clearly state this under our tab "Delivery information". SPARTZY will only take Advance Purchase orders for stock that has been scheduled for delivery by our factory. Your rights regarding Advance Purchase are the same as those for any other purchase at SPARTZY. Alternatively, you may simply choose to register your email address for notification of arrival of the selected merchandise not held in stock at the distribution centre.


Please be aware that we may be unable to deliver selected Advance Payment merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances, we will notify you by email and refund the Payment to your credit/debit card within thirty days of being advised that merchandise has become unavailable.


If you have registered your email address for notification of the arrival of a specific product featured on our Site, we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please be aware that on occasion certain products that are in particularly high demand will sell out during this period.


SPARTZY will store a record of your transactions for a minimum of one year.



Prices shown on the website  are in Indian Rupees and are inclusive of GST at the applicable rates. These prices are subject to change before your order is accepted or the items are subject to markdowns at any time during the selling period. All prices and offers remain valid as advertised from time to time.



SPARTZY does not offer a Sale Price Adjustment or a Price Match policy. Prices at the time of online purchases are final.



Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, just a confirmation that we have received it. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TAC. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.



Payment can be made by Visa, Visa Electron, Visa Debit, MasterCard, American Express, Maestro, JCB credit cards, and any other methods which may be advertised on the Site from time to time. Payment will be debited and cleared from your account upon dispatch of your order by SPARTZY. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to SPARTZY, we will not be liable for any delay or non-delivery.


We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Worldpay, a secure online payment gateway that encrypts your card details in a secure host environment. Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.



From time to time, during special events or seasons, Spartzy Virtual Gift Cards ("Gift Cards") are sold subject to the following terms and conditions:

  • To return any item(s) firstly print and complete the Returns Formstating clearly the reason for return and whether you require a refund or exchange. You can also download and save it from the link below to complete later:

  • Gift Cards can be redeemed against all products on the  site.

  • Gift Cards are non-transferable and may not be returned or redeemed for cash.

  • If your order total is less than the value of the Gift Card, the remaining balance will be credited to your account and will be redeemed against subsequent orders. You may check your Gift Card balance online via your My Account page.

  • If your order exceeds the value of the Gift Card, the remaining balance must be paid by credit or debit card, unless you have existing Store Credit on your account, in which case the Store Credit will be redeemed for the remaining balance of your order. If the remaining balance exceeds the value of your Store Credit as well, you must pay the remaining balance by credit or debit card.

  • If you return products you have purchased using a Gift Card, the remaining balance will be credited to your account as Store Credit and will be redeemed against subsequent orders. You may check your Store Credit balance online via your My Account page.

  • Gift Cards will be e-mailed to the recipient once the full order has been processed and payment has been taken. A copy will also be sent to the sender as confirmation of dispatch.

  • SPARTZY is not liable for delivery of a Gift Card to an incorrect or non-existent email address. This is the sole responsibility of the purchaser.

  • SPARTZY is not responsible if a Gift Card (or the password or other access code to such Gift Card) is lost, stolen, destroyed or used without permission.

  • SPARTZY reserves the right to cancel a Gift Card if we deem such action necessary.

  • Promotion codes cannot be applied to the purchase of Gift Cards with the exception of free shipping codes which can be applied to Printed Gift Cards orders.

  • Sales tax and shipping is applicable on any products purchased with a SPARTZY Gift Card.

  • SPARTZY reserves the right to the timings of when Gift Cards are sold via Spartzy website.



SPARTZY insures each purchase during the time it is in transit until it is delivered to your specified delivery address. Once goods have been recorded as delivered by Spartzy Logistics partner responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address if signed for delivery option has been selected) is evidence of delivery and fulfilment by Spartzy, and transfer of responsibility in the same way.


Please note that we aim to dispatch all orders within 24 hours, or 48-72 hours during sale periods with the exception of when there is no stock, in which case you will be notified of the estimated delivery times are to be used as a guide only and commence from the date of dispatch. SPARTZY is not responsible for any delays caused by destination customs clearance processes. At certain times of the year it may take up to 38 days to deliver your order.


In the event of product(s) being returned to our warehouse as a result of us having been given the wrong shipping address and following an unsuccessful attempt to deliver, we reserve the right to charge for shipping subsequently each time we are asked to deliver the product to the right address. In such a case, we will let you know in writing. Customers who have not received their order in such a case and have given us the wrong address reserve the right for a full refund for the product if the order is cancelled by them, but not shipping refund.




You have the right to cancel your order with us, provided you give us notice within 14 working days of receipt via email to customercare@spartzy.in or using the online form on contact us section of our website.

For orders cancelled, we will examine the returns and accordingly issue you with a full refund excluding shipping cost unless the returned goods were faulty. However, you will need to return the entire order to us by secure means to ensure it reaches us in sellable condition, at your own cost. Cancelled orders should be returned to:


SPARTZY Customer Returns c/o

Ascendere Athletica Pvt. Ltd.

12 Reign Plaza,

Bhd. Dhanvel Apts.,

Gotri Main Road.



390 021


For all orders. All items must be returned unused and in their original condition, from the original delivery country.

We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our office. In case of dispute, we also recommend you retain proof of sending. Refunds will be issued at earliest possible and not exceeding 14 days of us informing you via email of your entitlement to refunds after receiving the goods in acceptable condition.


Please note you may only use your right to cancel the order if you give us formal notice of cancellation within 14 days of receiving the order, by email or by using the online form at contact us section of the website before requesting through your Spartzy account.



Items should be returned unused and with all Spartzy tags still attached. Returns that are damaged or spoilt may not be accepted and may be sent back to the customer and/or a refund refused.


All items returned should have a Returns Forms attached along with Proof of Purchase to allow easy identification and prompt processing. Unidentified returns may be returned to the sender.



Goods are faulty if they are received damaged or with a manufacturing defect. Items that are damaged as a result of normal wear and tear are not considered to be faulty.


If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product, subject to availability. If the same product is not available, you are entitled to a full refund.



We have made every effort to display as accurately as possible the colours of our products that appear on www.spartzy.in. However, as computer monitors or viewing screens vary, we cannot guarantee that your screen or monitor's display of any colour will be completely accurate.



Your use of the Sites and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), Software(s) and all HTML and other code contained in this Site. All such materials including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorized by Spartzy and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying, and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing only the Content part of the intellectual property, for your own personal use.



In addition to the Intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. Spartzy tries to ensure that the information on this site is accurate and complete. Spartzy does not promise that www.spartzy.in content is accurate or error-free. Spartzy does not promise that the functional aspects of the Site or Spartzy's content will be error free or that this Site, www.spartzy.in content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed on their IT equipment(s).


Opinions expressed on Spartzy videos are the personal opinions of the authors and do not reflect the views of Spartzy. By posting you agree to be solely responsible for the content of all information you contribute. You also grant to Spartzy a right to use any content you provide for its own purposes including republication in any form or media and for all future marketing and sales promotion purposes. Comments may be moderated and may take up to72 hrs to be displayed but Spartzy does not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please mail customercare@spartzy.in. Spartzy reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libellous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public, information you consider confidential should not be posted to this site.


The personal opinions of the designers and labels whose products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of Spartzy and we accept no responsibility for any such views expressed in any media.



This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.



You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the TAC, we may deny you access to this Site on a temporary or permanent basis.



You agree to make proper enquiries about how to use the product. We endeavour to advise on the product use, but this information is not complete. If you have any questions on the proper use of the product, please send an email to customercare@spartzy.in

Some products may not be used by men, and some not advised to be used by women. Please ensure you are aware whether the products suit you. For more information, please write to customercare@spartzy.in or if you have a medical question, please consult your doctor.



We may include hyperlinks on this Site to other websites or resources operated by parties other than Spartzy, including advertisers. Spartzy has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.



You have certain rights under the law. These include:

  • That any products you order through this Site will be of satisfactory quality, fit for their intended purpose, and will conform to any description given on this Site.

  • Certain remedies if a product is defective; and

  • A right to cancel any order for a product within seven working days commencing on the day after the date on which you receive it, and receive a full refund even if it is not defective, excluding shipping fees.



All items are dispatched by a courier, postal or logistics service. Please note that whilst we aim to dispatch within 24 hours of receiving your order, please allow 30 days for it to arrive. We will not dispatch to multiple addresses in one order.



Please note that Spartzy reserves the right to charge shipping cost (and GST) on any order made on our website. Shipping costs will be charged per order, rather than per product. From time to time, Spartzy may choose to promote and cancel shipping costs. Spartzy may offer free shipping on orders containing a certain minimum number of products or certain minimum order value. This offer will be valid on orders containing a discount code or other promotion as long as the minimum order quantity or minimum order value is met.


Any sample size products will not be eligible for free shipping unless expressly mentioned in a particular offer by Spartzy.



Nothing in the Terms and Conditions is intended to affect your rights under the law.  If Spartzy breaches the Terms and Conditions, we shall only be liable for losses which are direct losses and a reasonably foreseeable consequence of such a breach. Losses are foreseeable where, for example, they could be contemplated by you and Spartzy at the time of you placing your order, and Spartzy dispatching your order. We shall only be liable for losses up to 100% of the total value of goods purchased.


We make no representations or warranties of any kind, whether express or implied, with respect to this Website, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this website or any other website linked to it. We are not responsible for losses not caused by our breach or negligence, indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us (for example, consequential or special damages, loss of profits or loss of opportunity).


We are also not responsible for failure to meet any of our obligations under the terms and conditions where such failure is due to events beyond our reasonable control.


Site provides general information on a wide range of health topics, but does not contain all the relevant information about health and medical conditions. The information on this Site is not a substitute for professional care by a qualified practitioner and should not be construed as personal medical advice or instruction. No action should be taken based solely on the contents of this site. If you are concerned about the use of the product you buy on this Site or have any other concerns or questions about your health, you should always consult an appropriate healthcare professional. You should consult your doctor prior to embarking on a vigorous exercise plan, or if you have any serious medical condition, such as but not restricted to back pain, high blood pressure, kidney or liver ailments or heart disease, or if you are pregnant. Whilst we do everything we can to bring you the trustworthy and reliable information, we cannot give an absolute guarantee that every piece of information on our Site is true, accurate or up to date at all times.


If you are using a medicine, remedy or other supplement, you should always ensure it is safe to start using Spartzy products alongside this by consulting appropriate healthcare professional.


The information on our Web site is not designed for use by healthcare professionals. The naming of any organisation, product, or complementary therapy or practitioner on this Web site does not imply endorsement by us. The information provided on this Site is believed to be accurate and sound, based on the best judgment available to the authors, but readers who fail to consult appropriate health authorities assume the risk of any injuries.


The information on our Web site is not designed for use by healthcare professionals. The naming of any organisation, product, or complementary therapy or practitioner on this Web site does not imply endorsement by us. The information provided on this Site is believed to be accurate and sound, based on the best judgment available to the authors, but readers who fail to consult appropriate health authorities assume the risk of any injuries.


All testimonies pertain to certain individuals who have used the product. Any statements of results may not be guaranteed by the Shareholders, Directors, staff and the company. Any advice that the Site gives from time to time does not guarantee the results which some people have shown.



At our request, you agree to compensate us fully, defend us, and hold us Spartzy harmless immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the terms and conditions by you, including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.



You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and Spartzy as a result of the terms and conditions or your use of this Site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of Spartzy, and we shall not be liable for any representation, act, or omission on your part.



If you breach the terms and conditions and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the terms and conditions.



The terms and conditions together with all our policies and procedures will be governed by and construed in accordance to the relevant laws in India. Courts of India will have exclusive jurisdiction in case of a dispute.


You acknowledge and agree that these terms and conditions, together with our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website, and supersede and govern all prior proposals, agreements, or other communications.


In the event that any provision of these terms and conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable court decision, such unenforceability or invalidity shall not render these terms and conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.


When you use this website, you are automatically agreeing that both your access to the website and your use of it are:

  • Subject to the terms and conditions in this legal notice, which may change at any time without notice.

  • Subject to all applicable laws.

  • Undertaken at your own risk.

  • Please refer to this page frequently to review our current Terms and Conditions.